OFFICE WORK FOR YOU
SPECIALIST HOTEL
SERVICE
In the hotel and accommodation business, you can’t afford mistakes. Sadly, in this industry, mistakes equal bad reviews. Bad reviews equal less customers. Less customers equal less revenue…you get the picture.
Here at OWFY, we are more than a concierge.
Experience
Over 20 year’s experience
working with large hotel and accommodation providers.
Social
Let our social media team
keep the likes coming in while your team concentrate on your guests.
Profitable
We’ll work to ensure
you get the best revenue for the rooms that are available.
we are more than a concierge
Consider us your back-up concierge desk, events team, marketing team, data entry and administration team. We can do almost everything your venue needs – except make the beds, we are virtual after all.
With over 20 years working in accommodation and hospitality, I’ve seen what small properties need to compete, and what gets in the way.
I’ve worked across all types and sizes of property, from a 26-room boutique motel to a 286-room city hotel, and everything in between, including caravan parks. Reservations, revenue management, online distribution, conferences and events. I’ve worked across all of it, and I’m still active in the industry today.
That experience means when I work with your property, I’m not guessing. I know what a busy front desk looks like, I know how OTA listings affect your occupancy, and I know the small things that make a real difference to your guests and your bottom line.
Some of what I can help with:
- Getting your property listed and optimised on Booking.com, Airbnb, and other platforms
- Setting up direct online bookings on your website
- Reservations support, including handling enquiries, managing availability, sending confirmations
- Website updates and content
- Revenue management support
- General accommodation admin
Below are some places / brands that I have worked with:
