With a background of over 20 years’ in the hotel industry, I now work independently, helping hotels with their administration.
I have worked in a range of properties from caravan parks to large hotels, independent properties to chain hotels. No matter the type of property I love making sure all the data in the system is correct and working out ways to increase revenue.
At the end of the day no matter what size the property is, every one wants the best revenue they can get for the rooms that are available.
This list is just a small sample of some of the things I can provide. If you think of something that is not here please contact me to discuss your requirements.
- Revenue management
- Conference / group quotes for the guests
- Social media
- Do an audit on websites to make sure all content is consistent
- Responding to emails
- Virtual Reception – Call answering You divert your phone to a special dedicated number for your business and I answer the call in your business name. This can be used whenever you need an extra hand. I then take a message or make a reservation.No more lost calls.
- General administration
- Email newsletters
- Do reports on feedback received on the various websites
- Organise printing
- I work with designers and a copywriter which also allows me to offer the below:
- Blog posts
- Product descriptions
- Website content
Below are some places I have provided work for: