With a background of over 17 years’ in the hotel industry, I now work independently, helping hotels with their administration.

• Call answering
• You divert your phone to a special dedicated number for your business and I answer the call in your business name. This can be used whenever you need an extra hand. I then take a message, make a reservation, or even transfer the call to someone else if required. This way people will not have the phone ring out or get an answering machine.
• Do an audit on websites to make sure all content is consistent
• Responding to emails
• General administration
• Email newsletters
• Do reports on feedback received on the various websites
• Organise printing
• I work with designers and a copywriter which also allows me to offer the below:
• Posters
• Blog posts
• Product descriptions
• Website content
• Research and set up online reservation systems

This list is just a small sample of some of the things I can provide. If you think of something that is not here please contact me to discuss your requirements.