With a background of over 17 years’ in the hotel industry, I now work independently, helping hotels with their administration.
- Call answering
- You divert your phone to a special dedicated number for your business and I answer the call in your business name. This can be used whenever you need an extra hand. I then take a message, make a reservation, or even transfer the call to someone else if required. This way people will not have the phone ring out or get an answering machine.
- Do an audit on websites to make sure all content is consistent
- Responding to emails
- General administration
- Email newsletters
- Do reports on feedback received on the various websites
- Organise printing
- I work with designers and a copywriter which also allows me to offer the below:
- Blog posts
- Product descriptions
- Website content
- Research and set up online reservation systems
This list is just a small sample of some of the things I can provide. If you think of something that is not here please contact me to discuss your requirements.